Dad’s Junk Hauling, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we safeguard it, and the choices available to you when you visit our website, communicate with us, or use our services.

1. Information We Collect

We may collect information that you voluntarily provide to us or that is necessary to provide our services.

A. Personal Information

This information may include:

• Name

• Phone number or mobile phone number

• Email address

• Service address

• Billing and payment-related information

• Information submitted through website forms

• Information provided when requesting an estimate or booking a service

• Any other information you voluntarily provide to us

B. Website and Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Pages visited

• Website interaction information

• Cookies and similar technologies

C. Service-Related Information

We may also collect information necessary to provide our services, including:

• Photos of items or areas requiring service

• Job descriptions and service notes

• Estimates and invoices

• Appointment information

• Communication history

D. SMS and Mobile Information

If you provide your mobile phone number or communicate with us by text message, we may collect and maintain:

• Your mobile phone number

• SMS or text message communications

• SMS opt-in and opt-out information

• Consent records

• Date and method of consent

• Other information necessary to maintain records of your messaging preferences

2. How We Use Your Information

We may use your information to:

• Provide junk removal, hauling, and related services

• Respond to inquiries and estimate requests

• Schedule and manage appointments

• Communicate regarding your service

• Send estimates, invoices, confirmations, reminders, and service updates

• Process payments

• Maintain business and transaction records

• Improve our services and customer experience

• Maintain records of customer communication and consent

• Comply with applicable legal and regulatory requirements

We may send marketing or promotional communications only when permitted and when you have provided any consent required by applicable law. You may opt out of these communications at any time.

3. Personal Information and Data Sharing

Dad’s Junk Hauling, LLC does not sell, rent, trade, or provide consumer personal information to third parties or affiliates for their marketing or promotional purposes.

Consumer personal data, including mobile information, phone numbers, SMS registration data, opt-in information, consent records, and messaging data, will not be transferred, shared, sold, rented, or disclosed to any external organization for marketing or promotional purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent will not be shared with any third parties or affiliates for marketing purposes.

Dad’s Junk Hauling, LLC does not transfer, share, or disclose consumer personal data, including SMS registration information and consent records, to external organizations, even with the consumer's consent, except when disclosure is required by applicable law, regulation, court order, subpoena, or other valid legal process.

When information must be processed to operate our website, process payments, maintain business systems, or provide services requested by a customer, we take reasonable measures designed to ensure that such information is used only for the applicable operational purpose and is protected against unauthorized use or disclosure.

4. SMS/Text Messaging

By providing your mobile phone number and opting in to receive text messages from Dad’s Junk Hauling, LLC, you consent to receive SMS communications relating to your interactions with us. Depending on your consent, these communications may include appointment confirmations, scheduling messages, service updates, estimates, reminders, customer service communications, and other authorized messages.

Consent to receive SMS messages is not a condition of purchasing our services.

Message frequency may vary. Message and data rates may apply depending on your wireless carrier and service plan.

SMS Privacy

Mobile information, phone numbers, SMS registration information, opt-in information, consent records, and SMS communication data will not be shared with third parties or affiliates for marketing or promotional purposes.

Opting Out of SMS Messages

You may stop receiving text messages from Dad’s Junk Hauling, LLC at any time by replying:

STOP or UNSUBSCRIBE

After submitting an opt-out request, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive applicable SMS messages unless you subsequently opt in again.

SMS Help

For assistance with text messages, reply:

HELP

You may also contact us directly:

Email: contact@dadsjunkhauling.com
Phone: 623-888-8514

5. Data Security and Safeguards

Dad’s Junk Hauling, LLC maintains reasonable administrative, technical, and physical safeguards designed to protect personal information, mobile information, SMS consent records, and other customer data against:

• Unauthorized access

• Unauthorized use

• Unauthorized disclosure or sharing

• Loss

• Misuse

• Alteration

• Destruction

These safeguards may include limiting access to customer information, maintaining appropriate account and system security practices, and taking reasonable measures to ensure personal information is handled only for legitimate business purposes.

While we take reasonable precautions to protect customer information, no electronic transmission, storage system, or security measure can guarantee absolute security.

6. Your Privacy Rights and Choices

You may contact us to:

• Request access to personal information we maintain about you

• Request correction or updating of your information

• Request deletion of your information, subject to applicable legal and business recordkeeping requirements

• Update your communication preferences

• Withdraw applicable consent

• Opt out of marketing communications

• Opt out of SMS communications

To submit a privacy request, contact:

Email: contact@dadsjunkhauling.com
Phone: 623-888-8514

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, understand website usage, improve functionality, and provide a better browsing experience.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website functionality.

8. Third-Party Links

Our website or communications may contain links to websites operated by third parties. Dad’s Junk Hauling, LLC is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Dad’s Junk Hauling, LLC does not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or legal requirements.

When changes are made, the “Last Updated” date at the top of this page will be revised.

We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Dad’s Junk Hauling, LLC
Surprise, Arizona
Email: contact@dadsjunkhauling.com
Phone: 623-888-8514